Refund & Cancellation Policy

Pre-launch draft — payments are not currently enabled.

CastingMeet will publish the final price, duration, renewal method and cancellation terms for each paid product before a customer is asked to pay.

Annual Talent and Employer memberships

Before launch, each membership offer will clearly state whether renewal is automatic or manual, the renewal price and timing, how to cancel and when cancellation takes effect. Cancelling a membership will not remove rights or remedies that cannot lawfully be excluded.

Courses

Courses are separate from annual CastingMeet memberships. Course-specific cancellation, transfer and refund conditions will be shown with the course offer before purchase.

Consumer guarantees

Nothing in this policy excludes or limits rights or remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law.

Platform-initiated cancellation

If CastingMeet cancels a paid service or materially fails to provide contracted services, any refund or other remedy will be handled consistently with applicable law and the circumstances of the purchase.

How to request help

General enquiries: info@castingmeet.com. Payments are not open. Final refund-request procedures must be confirmed before any paid service is offered.

Final refund timeframes and subscription settings will be completed after prices and renewal arrangements are decided.